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Since each Enim is made specially for you, we take a small advance of ₹500 to confirm your order and avoid casual or last-minute cancellations. The remaining amount can be paid at the time of delivery.
Why ₹500 Upfront?
• Genuine intent – A small advance confirms your order and reduces last-minute refusals.
• Fair & sustainable pricing – Fewer cancellations reduce wastage of fabric, packaging, and fuel, helping keep prices fair for everyone.
How It Works
1) Add to Cart – Shop normally and proceed to checkout.
2) Select “Partial COD” – The system will ask for the advance payment.
3) Pay ₹500 – Secure payment via UPI, card, or net banking.
4) Order Confirmation – You’ll receive an email/message showing ₹500 paid and the balance due.
5) Pay on Delivery – Pay the remaining balance in cash when your order arrives.
Important to Remember
• The ₹500 is fully deducted from your total order amount.
• If the parcel is declined or payment is refused at delivery, the advance becomes non-refundable to cover return shipping costs.
• If the product arrives damaged or incorrect, we will alter it for free or refund the full amount, including the ₹500, as per our Return Policy.
• If Enim cancels the order (e.g., item sold out), your ₹500 will be refunded to your original payment method.
• If you cancel the order before production starts, you will receive a full refund.
FAQs
No. It’s credited toward your purchase; you pay less at the door.
Just enough to confirm intent without burdening you—plus it roughly covers one leg of shipping if the package comes back.
In cash to the delivery partner when the parcel arrives.
• Cancel before dispatch → full refund of ₹ 500.
• After dispatch → advance is non‑refundable.
Email us at contactus@enim.in or WhatsApp +91 9820611285 —we’re happy to assist.